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New Research Finds Tele-Counseling To Be Even More Effective Than Face-to-Face

Since the beginning of the global pandemic, there have been significant changes in the way physical and mental health care are delivered. Many providers and patients have moved to tele-health, which certainly makes health care more accessible, but is it as effective as face to face treatment?

Timely research that began prior to COVID-19 and continued after utilized randomized control trials to evaluate the effectiveness of tele-counseling.

A recent study, involving randomized control groups found that that tele-counseling across a variety of modalities (e.g., telephone, videochat, etc) is, in many ways, more effective than traditional face-to-face counseling.

According to lead researcher, Zena Samaan, “The common understanding was that face to face psychotherapy has the advantage of the connection with the therapist and this connection is in part what makes the difference in treatment…However, it is not surprising that electronic interventions are helpful in that they offer flexibility, privacy and no travel time, time off work, transport or parking costs. It makes sense that people access care, especially mental health care, when they need it from their own comfort space.”

As Samaan describes, not only is tele-counseling an equally if not a more effective in treatment that face-to-face counseling, tele-counseling creates greater accessibility to individuals with busy schedules or limited resources (i.e. those who are home bound, in rural areas, or areas with limited specialized counseling).

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As leaders in the field of pastoral tele-counseling, Catholic Counselors has been providing pastoral counseling for individuals, couples and families by telephone since 1999 and conducts  over 15,000 hours of tele-counseling services per year. Interested in learning more about how Catholic tele-counseling—and our many other resources–can help you get more out of your marriage, family or personal life? Visit us online at CatholicCounselors.com

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